FAQ

Yes, everything will be included and listed on your contract.

There will be a 50% deposit to ensure event reservation is in place.

The final payment is due one week prior to the event.

We’d prefer to have events booked at least a month ahead of time. In certain circumstances we can book in under that time frame, but additional fees may apply.

Once an estimate is sent out and contract is signed a 50% deposit fee will be due. Once an estimate has been sent out and the customer agrees to it, a contract will be sent. A 50% deposit will be due upon signing the contract.

The final invoice includes the event rental, delivery, set up and pick up.

In the event of a cancellation only 25% of the deposit will be refunded. If cancelled within 72 hours of the event the 50% deposit fee will not be refunded.

In the event that products are damaged or props/decor are taken without permission, the client will be held financially responsible for the value.

We service within New York and Florida.
New York: Nassau County, Suffolk County, Brooklyn & Queens
Florida: Palm Beach County

Once a contact form has been submitted you can expect a response in under 48 hours. We will respond with more details of your request and ask any additional questions if needed. You can also reach us via email or phone. Email: [email protected] Phone: 516-507-2518

Every back drop is customized to fit the needs of every client. The typical space need is starting is approximately 6 ft. We will go over your event space with you before anything is booked to ensure there is enough space to accommodate exactly what you want.

Most set ups will require us to need access to the venue, or event space at least 1-3 hours before the event start time. We want to be able to provide the best service possible so to ensure your set up is exactly how you envisioned this time is crucial. The breakdown is typically 30 minutes.

All set ups are able to be rented for the whole time of your event. This is what sets us apart from many other backdrop rental companies. We want you to be able to enjoy your event without the stress of having to rush. Set ups that have a photo booth included will have a 3 hour rental time.

10’x10’

Yes, music and a banner of your choice can be selected.

We have props for you to choose from. Props that are a specific theme for your event can also be provided at an additional fee, if available.

Yes, a photo booth attendant is provided and included within the price. A photo booth attendant is needed for the duration of your event. Photo booth attendants are necessary to ensure all operations and equipment is running smoothly.